This website does not collect or store information about visitors.
After Sales Support and downloads. This website provides an automated system to allow customers to receive or download software updates and to check when their paid support expires. In order to do this, the website stores a very limited amount of personal information as follows: Product serial number, company name, contact name (optional), email address (optional), product options, support expiry date.
In order to fulfill your order you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information such as telephone numbers or preferred staff contact names.
The legal base on which we rely to collect, use, store or share your information is that we need it to provide our services to customers including fulfill your orders, provide after-sales support, or notify you of technical issues or product updates.
We never share your information to other companies for marketing purposes.
The very limited reasons and limited circumstances we have to share information are as follows:
Service providers. For example delivery companies.
If authorised by you we would discuss your company and our products with, for example your local IT support company or accountant in order to assist them in providing a service to you. Only to the extent necessary to perform these services.
Business transfers. If our business is sold or merged, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we believe it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
We are required to retain your information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Generally we keep your data for 10 years.
Access. You have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from overriding circumstances (for example the requirement to store data for legal reasons) we will generally delete your personal information upon request.
Complain. If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of data protection law, Chris Hicks is the data controller of your personal information. If you have any questions or concerns, you may contact email@example.com